Case Studies
Deep dives into the product thinking, system design, and strategic decisions behind AI-native products.
FloFactor
When AI made implementation abundant, product judgment became the bottleneck.
With Him
An exploration of how emotionally sensitive AI systems earn trust through pacing, memory, safety, and context-aware conversation.
Lance
An AI-powered collections agent designed to help freelancers reduce payment friction, automate follow-up, and recover revenue.
Lessons from Scaling Consumer Subscription Platforms
Building product and engineering systems across Pandora, Beats Music, and Apple Music, and why those lessons matter in the AI-native era.